Swanside NDIS Support Specialists
Swanside Support was created to make support easier. We’re a small boutique agency with a dedicated team based in Melbourne. We provide tailored support and personally handpick the best matched, qualified worker to support you on your NDIS journey and recovery.
Contact us with your current situation, the kind of support you are looking for and we offer a FREE Swanside consultation!
We're not like the big agencies - we listen and access your situation to help you handpick the best support worker match based on your personality and preferences!
Once you’ve found your carer, we help you set up supports at days and times that suit you
ABOUT US
Why Choose Us ?
YEARS OF QUALIFIED EXPERIENCE
OUR SERVICES
Tailored support for every individual
No two people need the same kind of care —
that’s why every Swanside plan is built from the ground up, around your goals.
Communtiy Participation
Personal Care
Respectful support for daily routines — including hygiene, dressing, and mobility.
Appointments and transport
Reliable and friendly transport to medical appointments, social events or errands.
Cooking and cleaning
In-home help that keeps your space functional, comfortable, and stress-free.
Sports and rehabilitation
Support for physical recovery and wellbeing through guided exercise and movement.
Mental health support & companionship
We provide supportive compassionate presence for clients who need connection, routine, or someone who listens.
Trusted by Coordinators & Plan Managers Across Melbourne
Swanside has worked with respected providers and plan managers across the NDIS community — including Plan Partners, My Plan Manager, Potential Me & more to deliver consistent, person-centered support.



Why Families & Coordinators Trust Swanside
- Melbourne Based NDIS Provider
- Woman Owned Business
- Boutique, Tailored Support
- Fully Insured & ABN-Registered Provider
All Our Workers Are Thoroughly Screened and Certified
- NDIS Quality & Safeguards Commission compliant
- NDIS Worker Screening Check verified and cleared
- First Aid & CPR Certified up-to-date and renewed regularly
- Police Checked for client safety and peace of mind
Service Locations
Swanside workers are in locations across Australia, contact us to see if we support your area!
Melbourne
- Northern Suburbs
- Western Suburbs
- Eastern Suburbs
- Southern Suburbs
Sydney
- Northern Suburbs
- Western Suburbs
- Eastern Suburbs
- Southern Suburbs
Queensland
- Brisbane
- Gold Coast
- Sunshine Coast
- Cairns
- Townsville
SWANSIDE
Real, authentic support
From personal in home care and companionship – to beach walks and community events,
we believe the best support happens when you feel seen, heard, and valued by someone that truly understands you. See some of our real clients below!
TESTIMONIAL
See real testimonials from real humans!
Our clients’ success stories showcase the quality and dedication we bring to every project.
Swanside have been amazing with my father. They treat him with so much respect and patience, and actually take the time to understand what he needs. It’s rare to find a support worker who cares this much. They’ve made such a difference for our whole family
Chelsea
Swanside Support delivers person-centered services that empower individuals with complex needs to live their best lives, providing expert support and advocacy in a compassionate and inclusive manner. Definitely reccomend them!
Soula
I’ve worked with a few NDIS providers over the years, but Swanside has been on another level. They actually listen and make sure the support fits around my life, not the other way around. My worker is consistent, reliable, and genuinely cares no last minute cancellations, no rotating staff. Couldn’t recommend them more if you want real, human support that actually feels personal!
Jason
Swanside has been the best NDIS provider I’ve worked with. They’re reliable, consistent, and genuinely care about tailoring support to my needs. No cancellations, no rotating staff — just genuine, human support. Highly recommended!
Daiane
Why Choose Swanside
Personal care. Real relationships. Exceptional support.
At Swanside, we believe quality support starts with genuine connection. We take the time to understand your story, your goals, and what makes life easier for you. Every match, every service, and every visit is handled with warmth, consistency, and professionalism.
Our team combines experience, empathy, and professionalism to create truly individualised care.
Swanside ensures reliable, dependable support so you can plan your week confidently
You’ll always know who’s coming, when they’re coming, and what’s happening next.
We introduce you to humans that suit your goals, personality, and preferences, to choose the right fit for you.
Common Questions
Frequently Asked Questions
Have questions? We’ve got you!
The NDIS, or National Disability Insurance Scheme, is a government programme which provides funding for a wide variety of disability support services and other supports.
Under the programme, anyone who has a disability will be eligible for NDIS funding amounts to pay for the care or supports they need to maximise their quality of life.
Through the NDIS, you will receive funding for the specific services and support you need. There are no set levels for NDIS funding amounts.
You will receive as all the necessary funding to pay for the care and support you need as determined with your NDIS planner.
Swanside provides a variety of services for a wide range of participants. All our support services are personalised for your individual needs and provided by qualified support workers and personal care attendants.
Some of our NDIS services include:
- Personal or self-care
- Daily activities
- Domestic support
- Transportation
- Community nursing
- Community access
- Daily living and life skills
Absolutely. Every participant’s needs are different, and that’s the heart of what we do. You tell us what kind of support fits your life, and we’ll match you with a worker who can make it happen — flexible, reliable, and built entirely around you.
We only work with qualified, compassionate professionals who meet strict NDIS Quality and Safeguards Commission standards.
All Swanside support workers are:
NDIS-screen checked
Fully insured
Up to date with First Aid and CPR certifications
Personally vetted by our team for reliability and values alignment
We take the time to know who we send out — because trust and consistency matter.
Our rates align with the NDIS Pricing Arrangements and Price Limits.
To provide an accurate quote, please complete the contact form with your plan details or email your plan to hello@swanside.com.au.
We’ll review it and let you know the best options for your funding and goals.
CALL BACK
Need a support worker? Contact us today!
Contact us
Based in South East Melbourne
Follow our social media
Tell us what you need
Take the next step toward better support. Australians across the country choose Swanside to connect with skilled, caring support workers who make a real difference.